Cancellation Policy
| Day before arrival | Charge | Subject to a minimum of | Comment |
|---|---|---|---|
| 0-6 days | 100% of total package | - | No refund |
| 7-14 days | 30% of total package | Rs.25000 | Whichever is higher |
| 15-20 days | 25% of total package | Rs.18000 | Whichever is higher |
| 21-30 days | 20% of total package | Rs.10000 | Whichever is higher |
| More than 30 days | 10% of total package | Rs.5000 | Whichever is higher |
Note: The stated cancellation policy does not apply to packages that include stays at the Hollong Tourist Lodge.
Other Terms & Conditions
- No refund is possible in case of cancellation after the tour starts.
- No refund is possible if the tour is cancelled due to Bad Weather, Civil/ Political Disturbance or anything beyond human control. But there will be full cooperation from the entire team to make an alternate arrangement in such cases.
- For postponing a tour, the guest has to notify North Bengal Tourism by email at least clear 7 days prior to the commencement of the tour though the postponement of the tour depends upon the various circumstances.
Kindly Note: North Bengal Tourism reserves the right to change the cancellation policy as and when required without any prior notice.