Hotel Policies of Mount Himalayan Resort, Darjeeling
Check-in Time is 12:00 PM, Check-out Time is 10:00 AM.
Terms & Conditions
Check-In time is 12 noon and Check-Out Time is 10 a.m.
If our Check-In/Out timing does not suit your holiday program,
kindly inform us about the same. Necessary room allotments can be
arranged on prior information, subject to availability, and may be
chargeable by us directly.
Cancellation or Alteration in bookings is entertained. But
prior information is required at least a week before your Check-In date.
Kindly also refer our Reservation/Cancellation or Amendment Policy.
Please carry a valid government issued photo identity and
address proof with you for Check-In Procedure. PAN Card is not accepted
as a valid Identity Card.
The Credit/Debit Card Holder should be one the travelers, if you have booked with us using any one of the later.
We reserve the right to cancel or modify reservations where it
appears that a customer has engaged in fraudulent or inappropriate
activity or under other circumstances where it appears that the
reservation contains or is resulted from a mistake or error.
We may charge compulsory gala dinner supplement on Christmas /
New Year’s event or other festive periods. The needs to be cleared
Breakfast timings are 7:30 – 10:30 am henceforth all requests will be chargeable.
Cancellations made 15 or more days before checkin date will be free.
Cancellations made more than 7 days in advance but less than 15 days will incur a cancellation charge of 1 nights tariff.
No shows and cancellations made 0 to 7 days in advance will incur 100% charge of the booking.
In case of a full refund on cancellation, there will be a deduction of approximately 5.7% as payment processing charges.
Note : Above are the cancellation rules but we will put our best possible efforts towaive/minimize the cancellation charges.