Check-in Time is 01:00 PM, Check-out Time is 12:00 PM.
Terms & Conditions
No Room charge for children below 5 years (Extra bed / Breakfast not included).
Reservations
are only confirmed on receipt of advance equivalent to one third of
total charges for period of 3 nights stay. For 4 nights stay or more 50%
advance is required.
Check In time is 1pm. Check Out time is 12 noon.
Late Check
out: Rs 300 per hour is applicable for a maximum of 2 hours subject to
availability of room. After 2 hours full room charges will apply.
We do not take 1 night bookings during High Season.
Hotel
Shangri-la Regency accepts no liability for cancellations, delays or
changes that are caused by war, threat of war, airport closures, civil
strife, industrial action, natural disaster, loss of or damage to any
personal property of the guests.
Tariff is subject to change without notification.
Cancellation Policy
Cancellation: 8th Jan to 31st March /
7th June to 30th Sept. 1 month prior to your check in date we will
give you full refund less 25% administration charges. If you cancel
Less than a month of your arrival date there will be no refund.
Cancellation: We have a No Refund policy for dates - 1st April to 6th June & from 1st Oct to 7th Jan
Postponement
or Preponement of a booking date will be treated as a cancellation and
normal reservation and cancellation terms will apply.
24 hours
notice is required for early checkout. In the event of early check out
without 24 hours notice one additional night will be charged.
There is no reduction in the package rates if facilities are used or not.
Cancellations
for pickups must be made 24 hours in advance of pickup time. For
cancellations made less than 24 hours the full cost for the pickup is
applicable.
In the event
of a delay in pickup due to late arrival of airline or train of more
than 2 hours cancellations charges of Rs 300 per hour.
Advance
payments to be made by depositing a cheque / cash or making an online
transfer in our bank A/C favouring Lama Hotels Pvt Ltd, Darjeeling.
10% Service charge and 8% Govt Service Tax will be levied.